Do you need help?
Frequently asked questions and answers
We aim to process and ship orders within 24-48 hours of placement.
Once your order has been shipped, you will receive an email with tracking information. Use the tracking information provided to track your package.
We aim to deliver your order within 1-3 working days.
Please note: During holidays it may sometimes take longer.
We recommend that you look at the model information on the product page. This will help you make a good estimate.
You can return your order within 14 days of receipt. Make sure the product is unworn, has the tag label and is in the original packaging.
Click here to register a return.
At the bottom of the page you will find various secure payment methods that you can choose from when checking out.
In the Netherlands and Belgium shipping costs €6.95. The costs for shipping to all other EU countries can be found when ordering.
For orders over €100,- we deliver for free in the Netherlands and Belgium.
Become a Menzas member and not only receive information about promotions and launches, but also receive a 10% discount on all orders!
Please contact us via our contact page . We aim to respond within 48 hours.